Think in chapters: fifteen to thirty seconds each, with clear openings, satisfying midpoints, and quick recaps. If a shopper moves on, the message still lands. If they return, the next beat continues seamlessly. This format respects attention, supports rapid wayfinding, and invites exploration without requiring shoppers to park their carts or pause their day.
Creative should feel like a helpful colleague, not a sports commentator. Use calm voiceovers, readable captions, and ambient-friendly audio levels. Let visuals zoom into shelf labels, ingredients, or product use-cases. Slow down when dwell time rises, speed up near exits, and avoid repetitive prompts with considerate frequency capping that protects goodwill and curiosity.
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